About B2B Editor

The Australian Financial Review recently contained two articles which highlighted the growing importance of intellectual property in international trade. The first article was titled "China rival US as biggest wine market". This article referred to Australian wine exporters benefitting from the free-trade agreement and the growing demand for wine among China's middle class. Wine exports to China are reported to...

Voluntary staff turnover has risen in 29% of organisations over the past year. That's one of the many findings in our recently released Hays Salary Guide, which shows that just 14% of the 2,752 organisations surveyed, representing over 2.6 million employees, reported decreased staff turnover during the past 12 months. The remaining 57% said it stayed the same. The increasing...

As the nation's capital lurches its way towards the end of another cold winter, we can all breathe a collective sigh of relief that the sun will soon reappear. As a self-confessed sun seeker, I find it difficult to find anything much positive to say about the chilly weather. One exception, however, is the pleasure of escaping from the cold...

I often say, customer service is the best form of marketing. Customers are the reason we are all in business. Love them or lose them, it's really that simple. Don't let digital marketing fool you. It doesn't matter what or where or how you are marketing, the fact remains that 100% of your customers are people and every customer has...

We might not have a mining industry but we have something even better in Canberra: we have the Capital of Australia with Parliament, major government departments, national cultural institutions and five universities. Not bad for a population of less than half a million. And guess what? The public service doesn't go through boom and bust periods. Under all colours of...

"Danger, Will Robinson! Danger! Danger!" Not exactly my first memory of a robot (I think the Daleks have that honour), but perhaps my first memory of a robot helping a human out. Or was it Rosie, the house maid in the Jetsons? Anyway, the idea of helpful robot servants has been around for a long time! The theme for this...

John Gillespie, director and founder of the Gillespie Group, started the business in 1989 after six years at 'big four' accounting firm KPMG Gillespie Group is a Canberra based accounting and financial planning firm that is dedicated to providing services tailored to their client's individual needs. The team of focused, friendly accountants, financial planners and mortgage brokers available at Gillespie...

The simple truth is that starting up and running a business should have nothing to do with administration in the early days. Every spare moment should be spent creating great products/ services that provide value and then selling them to delighted customers. To achieve this, you need to get the admin off your plate. One option is to consider a...

Did you know PCA People provide Scribing Services? Recruitment contains multiple layers, one vital element being candidate assessment and selection management. Our client's needs are always varied with many different Scribing requirements. We understand this intimately and know how to make a difference, allowing you to focus on the core need - finding the right person. We are able to...

Which school should a child attend? Who can collect a child from school? Who can attend school functions? Who has a right to information about a child's progress and attendance? These are just some of the issues schools and teachers often find themselves in the middle of when parents are involved in a family law dispute. It is not the...

This recent Federal election was an opportunity for the $1.2 trillion Australian property sector to raise some issues relevant to the mantras run by the major political parties of jobs, growth and safety. Strata Community Australia (SCA) is the peak industry body for Body Corporate and Community Title Management in Australia. SCA's 3,300 members includes body corporate managers, support staff,...

They seek to employ you without even interviewing you. Even if it is a contract role, is this unprofessional, or do they simply not care? The hiring Manager can't clearly articulate the purpose of the role, where it fits in, or the vision for the organisation. You get the feeling that the role is being 'oversold' to you and they...

If you're a busy person that currently invests a lot of money in a personal trainer each week or someone that would like a personal trainer but baulk at the cost - then Trick Fitness is for you. Most personal trainers charge between $60 to $120 per session. At Trick Fitness you could train 10+ times a week with a...