About B2B Editor

All Articles

Are Canberra businesses and bands getting their fair share from Enlighten?
News
Are Canberra businesses and bands getting their fair share from Enlighten? By Tim Benson, Publisher B2B Magazine. ***Before we start: I am a big fan of Enlighten, have nothing against Sydney band Tigertown and don't believe all entertainment and services should be provided to ACT Government events by Canberra based businesses. I recently received an email from a Sydney based...
Versailles: ‘Let them drink tea’ at the NGA
News
Versailles: Treasures from the Palace with Autumn High Tea at the National Gallery of Australia In celebration of the National Gallery of Australia's exclusive Versailles exhibition, and International Women's Day, End2End Events is hosting an opulent high tea on Thursday 23rd March from 3:00pm to 5:00pm. Held in The Sculpture Garden of the National Gallery, the Autumn High Tea is...
Getting down to business
G2B: Chief Minister’s Message
Recent global political events have shown it is important governments listen to their constituents and act on their wishes and concerns. In the ACT, last October's election showed that Canberrans want a progressive and positive agenda. They also want a government that listens, that acts and one that they can trust. We are building on this result and getting on...
Why customer service is vital in a sea of automation?
Cover Story
How to increase profits through better Customer Service In recent years, we've seen huge growth in the use of live chat, messaging bots and online apps and software. As more and more organisations focus on customer self-help, it's all too easy for plain old-fashioned customer service to get pushed to the sidelines. In fact, many organisations are doing their best...
Interested in Leadership and Management training in Canberra?
Features
Wisdom's February Diploma of Leadership and Management (BSB51915) filled very quickly so they have scheduled another program to commence on Tuesday 4th April 2017. Funding for the Diploma of Leadership and Management under the traineeship system has been increased by the ACT Government and has also been expanded to fund existing staff. For employers this means that your staff may...
International Woman’s Day 2017
News
In March, we celebrate International Women's Day (IWD). According to the IWD homepage the World Economic Forum predicts the gender gap won't close entirely until 2186. So, don't hold your breath for that one. But there are plenty of good thing to celebrate in the meantime. One of them is that the B2B Magazine website is visited by more women...
Are Canberra’s drivers the worst in Australia?
News
Comment from Tim Benson, Publisher B2B Magazine. Are Canberra's drivers the worst in Australia? As a Canberran who has lived here for 40 years (I'm 48) I would like to suggest that Canberra drivers are the worst and most inconsiderate drivers in Australia. I am constantly shocked by the actions of my fellow drivers. Whether it is watching drivers speed...
End of Life Choices panel discussion
News
The ACT Law Society, with the support of the ANU College of Law, is presenting a free event about end of life choices. A panel of experts will examine the choices and decisions for palliative care currently available to residents of the ACT, and look ahead to the future of end of life care and the legal and medical implications...
Older Australians prefer online banking
News
St.George Bank is calling on seniors to drop by their local NSW branch this week for a cup of tea, a chat, and tips on how to get tech savvy with internet banking. The initiative is supported by recent research from St.George which reveals the majority of Australians over the age of 50 prefer to do their banking online. Ross...
30% of Australians will leave the big four banks in 2017
News
More than one-third of Australians are prepared to leave their bank in 2017, which is a far cry from the inertia that has previously crippled this country, where consumers were prepared to put up with bad service. Results from a recent study conducted by COPC Inc. indicate that 36 per cent of Australians under the age of 39 are prepared...
Assaults increase around Lockout Zones
News
Assaults have increased in areas around the Kings Cross and Sydney CBD lockout precincts, a new study by the NSW Bureau of Crime Statistics and Research (BOCSAR) has found. BOCSAR's latest update on the effects of the so-called "lockout laws" extends the time period covered in previous research by an additional 15 months. The analysis now covers the 61 months...
A warning on wage rates for growers, hostel owners and labour-hire contractors
News
A warning on wage rates for growers, hostel owners and labour-hire contractors. The Fair Work Ombudsman is urging horticulture businesses to be vigilant when engaging workers from labour-hire operators this harvest season by making themselves aware of the minimum rates of pay for casual pickers under the Horticulture Award. "This season, I want to remind business operators who employ backpackers...
Top 10 career tips from 5 female CEOs in lead up to IWD
News
Top 10 career tips from 5 female CEOs in lead up to IWD Top ten tips from WaterAid female CEOs 1 - Believe in Yourself "I think that we teach young girls to doubt themselves. For some reason, the way that we bring up our girls doesn't inspire confidence in themselves. So I would say just give it a go...
Water, water everywhere – but how do we charge for it?
Associations To Business
Significant investment by the ACT Government has secured the ACT's water supply to such an extent that it is unlikely the Territory will need to implement high level water restrictions in the foreseeable future, even in years of drought. The new Cotter Dam wall has increased holding capacity of the reservoir from 4GL to 79.4GL. However, many Canberrans lived through...
‘Social media’ and ‘print media’ are now ‘traditional media’
News
'Social media' and 'print media' are now 'traditional media'. 48% of small businesses and 79% of large companies are currently using social media to promote their brand, and of those that don't currently have a social media presence, a significant number expect to add at least one platform in the coming year. So with social media such a prevalent business...
Is Australia growing too fast?
News
Yesterday's December Quarter National Accounts shows that our economy rebounded strongly from the unexpectedly weak result in September, growing at 1.1 per cent in the December quarter. This is well above market expectation and results in an encouraging 2.4 per cent growth through the 2016 calendar year. Once again, Australia is growing faster than every G7 economy. Our growth continues...
Top